Account & Plan Resources

General

• How can I request a product demo?

Account Management

• How can I resume my subscription after it was canceled?
• How do I reset my password?
• How can I set my rate limit higher than 5 RPS?
• How can I transfer ownership of my account?
• How do I cancel my application?
• How can I join my team’s account?

Billing

• Can I use a payment method other than credit card?
• How can I change the information that appears on my invoices?
• How do I retry a failed payment?
• What is considered a billable API call?
• What is your smallest plan?
• Why was I billed after I canceled my application?

Compliance

• How long is data retained by Fingerprint?
• Is Fingerprint SOC2 compliant?